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It depends upon the weight, destination and method of shipping. When placing your order online, you will be given shipping options and their costs. All funds are in US dollars. At that point you can continue or quit placing your order. Here is an overview of our shipping options:

  • $5 Patch Rate: When you order only patches, you will be given this option. You can ship any quantity of  patches anywhere in the US for $5.00. This option does not have insurance.
  • First Class Mail: When your package is 13 oz. or less, you will be given this option. It does not have insurance.
  • $8.50 Flat Rate: We will ship any weight package anywhere in the continental US for $8.50. This is often our most economical option. The more you order, the better the deal. Please allow about two weeks for this option. It does not have insurance.
  • Priority Mail: The cost is based on the weight and zip code. You can choose this option. It does not have insurance.
  • Ground: The cost is based on the weight and zip code. This option automatically includes insurance.
  • Next Day, Second Day or Third Day Air: The cost is based on the weight and zip code. This option automatically includes insurance

You can get all your shipping prices by putting the products in your shopping basket and clicking on the “Shipping Options?” link within the grey bar on the left hand side. Note: Makingfriends.com cannot be held responsible for packages without insurance once they leave our building so please consider this when choosing your option.

That depends upon the shipping method you choose:

Within the continental US, we have flat rate options and expedited options. The expedited options are given precedence and filled first in our warehouse.

If you need your package right away, we offer next day, 2nd day and 3rd day shipping option. These orders will usually ship within 24 hours but can be expensive. They are guaranteed by the carrier.

When you select a mail or ground option, your order will usually ship with in 48 hours. Most of these packages will arrive within a week and sometimes sooner.

If you choose our flat rate $8.50 shipping option, we will ship any weight package anywhere in the continental US. However, we pick the least expensive shipping method and your order may not go out right away. These orders can take up to 2 weeks to receive. Please do not pick this shipping option if you need your order guaranteed by a certain date.

At checkout, there is a space to indicate if you need your order by a certain date. We will contact you if we feel you may not receive your order in time, so make sure your phone number and email are accurate.

Yes, the privacy of your payment is guaranteed.
We offer free shipping promotions and other coupons. Make sure to join our mailing list and like us on Facebook so you don’t miss out
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No, you will be contacted about unexpected out-of-stock items.
Yes, this will give you access to past orders and you will receive notifications about your order. If you lose your password, it can be emailed to you.
We only ship to the U.S. and Canada as well as our overseas military addresses.
Returns and exchanges must be made within 30 days of purchase. Items must be unused/unopened and in saleable condition. Just fill out the return form you received with your order or download it here. We will credit your card for the merchandise upon receipt. Shipping charges are not refundable. Any additional shipping charged to MakingFriends.com by the carrier will be deducted before the refund is made including charges for refused packages and incorrect addresses.
We do not accept checks.
Yes, select PayPay as your payment option at check out and follow the instructions to complete payment.
 We collect sales tax for residents of New York state. If you are tax exempt you can upload a copy of your tax ID form at check out and sales tax will not be collected.
Yes, many of our items are already bulk packed and priced accordingly.
If you plan on bulk ordering for an event, please tell us in the comment section when you place the order, so we know not to pack kits individually.
Our items are already discounted and all of our customers are non-profit.
Yes, but it would be a special order. There are minimum quantities and these sales are final.
We do not have any catalog books available. Our entire inventory is available online here for your viewing.